The Heroes of Mumbai
In the midst of tragedy, there were some who sprang into action
As the terrible events of Wednesday night unfolded, the staff of what had been Bombay’s finest hotel leapt into action. Scores of tales later emerged of unnamed workers hiding guests, barricading doors, tending the vulnerable and issuing orders.
Dalbir Bains, a British businesswoman, was with friends beside the hotel pool when the first crackle of automatic gunfire was heard a short distance away. “We heard shots and saw a man who’d just been shot. The terrorists were just behind us as we ran,” she said.
She made her way upstairs to Sea Lounge, a café on the first floor of the hotel, where the guests were still unaware of the fast-approaching threat. “Within seconds the staff had locked the doors, turned off the lights and told everybody to get on the floor,” she said. “They were fantastic. They saved lives.”